This is how Adobe came to the conclusion:Īdobe shared my screen and saw that while I was logged into my iMac with my usual user account that clicking on a preset produced no result. After multiple calls with Adobe, and most recently spending 1.5 hours on the phone with Adobe today the following conclusion was reached and Adobe told me they couldn't provide me further assistance as my issue is an Apple/Mac issue. This is irrespective of a catalog template that I re-use or a brand new catalog. And the history panel doesn't show that I ever clicked on the preset. I will click on a preset and the preview of my image will show the preset effect but the effect actually doesn't "stick". I switched from LR6 to LR Classic CC desktop 8.0 very recently (I'm running Mac Mojave on an iMac) and now the presets (both LR basic presets and my own) don't work.
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